Legal

Return & Refund Policy

Last updated: 2026

Research materials Due to the nature of these materials, returns are limited and may not be accepted once shipped. Eligibility is handled case by case.

Damaged or incorrect orders If your order arrives damaged or incorrect, contact support@vantalabsresearch.com within a reasonable time with your order number and photos, and we'll make it right.

Memberships Membership charges are non-refundable. Annual memberships are non-refundable; you keep access for the remainder of your paid term and can cancel anytime to stop auto-renewal.

How to request Email support@vantalabsresearch.com with your order number and reason. Approved refunds are issued to the original payment method where possible.

vault